Contact Us


Enquire about our Service
For general enquiries about our services, please call 0845 450 4556 or enquire here.


Check to see what Broadband Services are Available in your Area
To find out what Broadband Services are available in your area, please enquire here. Our system will automatically inform you when Fibre to Cabinet Broadband becomes available in your area.


Become an EMtel Partner

Becoming an EMtel partner is a great way to increase your product portfolio and generate additional income. We have a range of Partnership programmes that have been specifically tailored to meet the needs of various types of business or individuals. Click here to find out more information.


Report a Fault
The details you need to report a fault are here


Billing Enquiry
The best way to enquire about charges on your bill is to use our automated system.


Recruitment
If you are interested in joining our team, click here


Making a Complaint
If you need to make a complaint about our service, please click here


UK Head Office

Emtel Limited
Renewal Trust Business Centre
3 Hawksworth Street
Nottingham
NG3 2EG

Enquiries and Customer Service
0845 450 4556

Office
0115 896 1234

Company Number
4980840

VAT Reg Number
836 3755 05




Terms and Conditions

Broadband Terms and Conditions

EMtext Terms and Conditions

EMtel Code of Practice

EMtel Complaints Code of Practice




Registered Office
Lyndhurst
1 Cranmer Street
Nottingham
NG10 1EJ
Please use our Head Office address for correspondence.