Contact Us

Enquire about our Service
For general enquiries about our services, please call 0845 450 4556 or enquire here.

Check to see what Broadband Services are Available in your Area
To find out what Broadband Services are available in your area, please enquire here. Our system will automatically inform you when Fibre to Cabinet Broadband becomes available in your area.

Become an EMtel Partner

Becoming an EMtel partner is a great way to increase your product portfolio and generate additional income. We have a range of Partnership programmes that have been specifically tailored to meet the needs of various types of business or individuals. Click here to find out more information.

Report a Fault
The details you need to report a fault are here

Billing Enquiry
The best way to enquire about charges on your bill is to use our automated system.

If you are interested in joining our team, click here

Making a Complaint
If you need to make a complaint about our service, please click here

UK Head Office

Emtel Limited
Renewal Trust Business Centre
3 Hawksworth Street

Enquiries and Customer Service
0845 450 4556

0115 896 1234

Company Number

VAT Reg Number
836 3755 05

Terms and Conditions

Broadband Terms and Conditions

EMtext Terms and Conditions

EMtel Code of Practice

EMtel Complaints Code of Practice

Registered Office
1 Cranmer Street
NG10 1EJ
Please use our Head Office address for correspondence.